Limited Time Offer: $0 to Enroll + $5 off Monthly Dues! Join Now  ››
Join us for In-Shape Outdoors at select clubs! Learn More  ››
Skip to Content

How to Request a Membership Hold

The quickest way to put your membership on hold is through the In-Shape app or Member Hub following these steps: 

  1. Tap menu in top-left and select Profile
  2. Select Membership Holds option
  3. Select Place Membership on Hold
  4. Select the reason for putting your account on Hold, dates you would like the hold to start and end, then select Continue
  5. Review hold details, then select Process Request
  6. You will be given a confirmation number and an email will be sent to the address on file

Click image to enlarge.

How to Put Your Membership on Hold

 

How to Remove or Modify an Account Hold

  1. Tap menu in top-left and select Profile
  2. Select Membership Holds option
  3. Select Modify Existing Hold 
  4. Select if you'd like to remove the Hold from your account or change your return date
  5. Review details, then select Process Request
  6. You will be given a confirmation number and an email will be sent to the address on file

 

Click image to enlarge.

How to Put Your Membership on Hold

Back to top