STUDIO FITNESS FAQS
See our Studio Fitness FAQs below. For more information about our club experience, safety measures and membership information, click here.
DO I NEED A RESERVATION TO ATTEND A STUDIO FITNESS CLASS?
Yes, all group fitness classes require a reservation. To make a reservation, follow these steps and see the screenshot below:
- Open the app and select the Reservations tile on the home screen or Club Reservations in the top left navigation of the In-Shape app.
- Click the + button to make a new reservation. If you have existing reservations, you will also see them listed here.
- Select the Find An Activity option
- Select the club location and member(s) you’d like to make a reservation for and click Next.
- Select which group fitness class you’d like to reserve and click Next.
- Select the arrival time for your club reservation and click Next.
- Review and agree to the Member Safety & PD Acknowledgement and click Next.
- You will see a confirmation message and receive an email confirmation. You can edit/cancel your reservation any time before your reservation begins.
Click image to enlarge.
WHERE CAN I SEE THE STUDIO FITNESS SCHEDULE?
You can view the schedule by club on the website or in the In-Shape Family Fitness app.
Just choose the “Class Schedule” icon in your app and search by club to view the schedule.
HOW DO I CHECK IN TO MY STUDIO CLASS?
The studio will open 5 minutes before the start of class. Please do not enter the room until an instructor welcomes you inside. We want to make sure that the studio is cleaned and sanitized before you enter.
- Open your app and have your reservation ready or have your printed email confirmation available to present to the instructor.
- Line up outside of the studio following physical distancing markers. Please do not get in line until your reservation confirmation is ready to view.
Need help booking a class? Head to the Welcome Desk and they will assist you.
WHAT SHOULD I BRING TO CLASS?
Bring your own mat, water bottle, and towel. If you are attending a yoga class, please bring your own blocks and straps if desired.
ARE ALL CLASSES INCLUDED IN MY MEMBERSHIP?
Everyone except Basic Memberships have access to Studio Fitness. Check the In-Shape Family Fitness app to see your membership level.
CAN I BOOK MORE THAN ONE CLASS PER DAY?
Yes, you can book multiple activities per day.
HOW FAR IN ADVANCE CAN I BOOK A CLASS?
You may book a class 3 days in advance.
CAN I RESERVE A SPECIFIC SPOT IN CLASS?
The app reservation does not guarantee you a specific spot in class.
CAN I RESERVE A CLASS AFTER IT’S STARTED?
In an effort to create an awesome class experience, we ask that members arrive on time. Once the class starts, it will no longer be available in the app for reservation.
WILL KID ZONE BE AVAILABLE?
Yes, Kid Zone is now open at most clubs. Visit our Kid Zone FAQs for details.